Pre-Defined Responses
If you find yourself answering the same question over again, you can set-up a simple pre-defined answer which you can then use when you respond to a call.


    (ADD)

Personal Details
Name
E-Mail
Sound Alert >
  This will play a sound on the main page, when refreshed if a new ticket is detected.
Notification > Notify me of new tickets
> Notify of all new responses
> Notify of Assignment to me
> Notify of new responses to my tickets
 
Redirect to next open ticket after responding >
 
Default template(design)
Your picture
  (no larger then 70x85 pixels)

Password Please leave the passwords blank if you would like to leave your current password unchanged.
   
Password
Password

Signature
Your Signature:
(Added to responses)