Use has changed his note

Call Details
-----------------------------------------
    Ticket ID........: <TMPL_VAR cid>
    Response by......: <TMPL_VAR author> <<TMPL_VAR email>>
    Category.........: <TMPL_VAR category>
    Time.............: <TMPL_VAR time>
    Quick Access.....: <TMPL_VAR cfg.baseurl>/staff.cgi?do=ticket&cid=<TMPL_VAR cid>
-----------------------------------------
Old comment:
    
<TMPL_VAR oldcomment>

-----------------------------------------
New comment:

<TMPL_VAR body>

-----------------------------------------
Thank You.